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Ratio io7

Jun 15, 2026

Ratio io7 charger
Setup time 5-8 min
Models io7
App required Ratio web portal

Power up the charger.

Ensure the charger is powered up. The LEDs will illuminate white during boot. Once ready, LEDs turn green and the charger's WiFi Hotspot is enabled for 10 minutes.

Connect to the charger's hotspot.

On your phone or laptop, open WiFi settings and connect to the charger's hotspot. Network name: ratio_io7 · Password: Ratioio7

Open a web browser.

Open a web browser and enter 10.7.10.7 in the URL bar. If a security warning appears, click "Advanced" then "Continue".

Log in to the Ratio portal.

Enter the login credentials. Username: Installer · Password: your charger's serial number (found on the charger unit label or page 3 of your installation manual). Each charge point has a unique password.

Change your password.

Navigate to User Settings and change the password to a memorable, secure password. Store it in a safe location.

Navigate to the CSMS section.

In the portal menu, navigate to the CSMS (Central System Management) section.

Screenshot neededPortal menu with CSMS section highlighted

Set authorisation to use the CSMS server.

Find the authorisation toggle and ensure it is set to "Authorisation via CSMS Server". This allows Splash to authorise charging sessions remotely.

Screenshot neededOffline Authorization toggle switched off

Copy the Splash URL below.

wss://cpms.splashrenewable.co.uk/

Paste the URL in CSMS Server Address.

In the "CSMS Server Address" field, paste the Splash URL you copied. Click Save.

Screenshot neededCSMS Server Address field with Splash URL

Open Splash Share.

Go to My chargers, then tap Add new charger.

Splash Share, the My chargers screen with the Add new charger button

Tell Splash you're connected.

The app first asks you to connect through your charger brand's app. That's what you've just done in the steps above, so tap I've Connected.

Splash Share, the Connect to Splash screen with the I've Connected button

Enter your serial number.

Enter the serial number in the field.

Splash Share, entering the charger serial number

You're connected.

Splash finds your charger and confirms the connection. Tap Done.

Splash Share, the charger connected confirmation screen

Finish setting up in the app.

Your charger isn't live yet. Follow the instructions in the app to add your charger's details and finish the setup. Once you're done we'll know, and we'll post your Splash QR sticker out to you so guests can scan it to start a session.