SyncEV
Jun 15, 2026
Open the Sync Energy app.
Download and open the Sync Energy app (available on iOS and Android). Note: the previous BG SyncEV Installer app was deprecated in November 2024 — use Sync Energy instead. Make sure Bluetooth is enabled on your phone. Connect to your charger's WiFi hotspot first — the default password is 12345678.
Select your charger's serial number.
Select your charger's serial number from the list on the Bluetooth Devices screen. You can find the Charger SN on the label at the back of the charger, or in the instruction manual.
Connect to your charger via Bluetooth.
Tap on your charger's serial number to connect. Wait for the Bluetooth pairing to complete.
Select your desired connection.
Select your desired connection method — Wi-Fi, LAN, or 4G. Input these details correctly as they are case sensitive.
Scroll down to Server URL and select Manual Entry.
Scroll down to the Server URL section and select Manual Entry to enter a custom OCPP backend URL.
Copy the Splash URL below.
wss://cpms.splashrenewable.co.uk/
Input the Server URL.
Paste the Server URL copied from Splash into the URL field.
Press Set to save.
Press Set to save your configuration. The charger will reboot automatically.
Open Splash Share.
Go to My chargers → Tap "Add new charger"
Enter your charger ID.
Please don't use the QR scanner — manually enter your SyncEV charger's serial number to proceed.
Set up your charger.
Follow the instructions to finish setting up your charger. After a minute, it should appear on the map. Until your Splash QR sticker is on the charger, guests can't actually use it — that's how they start a session. Send us a screenshot of your charger on the map via the "Need help?" link below, and we'll get a sticker in the post to you.